Melissa Findley

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  • in reply to: Homepage slideshow not loading #35979
    Melissa Findley
    Participant

    Just wanted to give you an update to let you know how we fixed the problem.

    Our IT guy finally had to use my boss’s computer to track down the error. Turns out that Cloud Flare uses Rocket Loader to help with java loading. Unfortunately, it seems as though a recent update has done something that causes an error when loading images and java.

    We disabled Rocket Loader on our site and the problem immediately resolved itself. If you have any other customers currently using Cloud Flare who experience this problem, you might want to have them try disabling it as well, at least until it updates again and hopefully fixes the conflict.

    https://support.cloudflare.com/hc/en-us/articles/200168056

    in reply to: Widget text not showing on front page #18030
    Melissa Findley
    Participant

    Thank you. Disabled web fonts and the problem vanished. You’d think google would make sure that their browser worked with their own web fonts! I did some research and from what I can tell this problem goes back more than a year, too. Ridiculous and frustrating.

    Thanks for your help, and I’m glad to know I wasn’t the one that broke it!

    in reply to: Redirects breaking on front page menu items #13787
    Melissa Findley
    Participant

    Yes, that’s the correct URL. (Sorry for the late reply, we’re all busy trying to get a show up and running along with our website!)

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