Organized Themes
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Hello Susan,
Please send me an admin login and I will take a look.
Remember to mark the reply as private.
Cheers
Sam
Hi Jason,
Is there a way to see the site you working on?
I just visited your site and it is maintenance mode.
Please mark reply as private if sending any sensitive information.
Cheers
Sam
Hi,
Yes this should be fine.
Remember to make a back up of files before editing them so you can always revert back.
Always a good idea to use child theme too.
Regards
Samuel
Hi Robert,
Please send me an admin login let me take a look.
Please reply and mark as private so that your logins are not made public.
Cheers
Hi Zach,
Please send me your wp-admin details and let me see what is going on.
Remember to mark it as a private reply.
Cheers
Hi Tangeray,
My name is Samuel.
Let me see if I can help you our here.
Send me admin details as a private reply. I will run some security scans to see what files have been edited from the default.
To Answer your questions;
Q. What are the files that I should save a copy of for the theme settings?
A. Keep the wp-content folder as these contains your theme files and any CSS changes you might have made. Also, make a back up of your DB.
Q. Why is the slider not showing? Any idea of how to fix?
A. It is hard to tell until I have had a look at the admin.
Cheers
Hi Glen,
My name is Samuel and I will be assisting you with this.
Please send me the site so I can see.
You can also mark the reply as private if you want to keep the site private.
Cheers
Hi Suzi,
You can access these settings on the bottom section of the edit page.
You are looking for the ‘Hero Area Options’. This controls the settings you are looking for.
Let me know if I can be of any more help.
Cheers
Sam
Hi Dane,
The credentials you supplied are not working.
https://drive.google.com/file/d/0B-VKF2kA5-oHQktTYkl4dHY0NFk/view?usp=drivesdk
Please double check the credentials and send them in an email to support@organizedthemes.com and I will get this sorted for you asap.
For security reasons, it is not advisable to paste your login information in public.
Cheers
Hi Suzi,
This widget area uses the home page content widget.
Here is how you can create similar;
Navigate to the create new page panel in WordPress.
Create a new page adding the content you want displayed, in this case “TESTIMONIALS: To provide professional, effective and affordable mental health and social services that promote lifelong self-sufficiency and well-being for anyone in need.”
Make sure to align the content center and save the page.
Navigate to widget settings under appearance tab.
Drag the Home Page Blog Content to Home page 5 widget area.
Under the drop down menu, select the new page you just created, save.
This will display the content of that page in the widget area of the home page.
Please let me know if you need any more assistance with this.
Cheers
Hi Suzi,
My name is Samuel and I will be helping you further with this.
Have you been able to solve this?
I just had a look at the attached file and the website and I have not noticed the difference.
Waiting for your reply.
Cheers
