Video format for blog posts doesn't display (at all!)

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URL to the page in question: http://http://http://http://ievaladares.org
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  • March 3, 2015 at 16:17 #27371
    Avatar photoAna M.
    Participant

    Hello Bill!

    You recently worked out an issue for us with the video format on blog posts (thanks!). We have a new issue! No video is displayed.

    (I should add that the video from the blog post below, which you can’t see in the picture, does show up, so the issue is with the most recent post only.)

    What should I do?

    Thanks,
    Ana

    Attachments:

    1. Screen-Shot-2015-03-03-at-22.09.01.png

    March 3, 2015 at 16:26 #27374
    Bill Robbins
    Participant

    Hello Ana,

    I’d be glad to see what’s going on. Where is the video supposed to be that you’re not seeing it?

    Bill

    March 9, 2015 at 19:43 #27569
    Avatar photoAna M.
    Participant

    Hello Bill,

    That white space you see in the picture above the title is where the video was supposed to be. I’ve published a new post in the meantime with a video and the same thing happens. What’s weird is that we have one other blog post with the video format and it’s fine.

    What should I do?

    Thanks,
    Ana

    March 9, 2015 at 19:47 #27570
    Bill Robbins
    Participant

    Hey Ana, I just took a look at ievaladares.org/blog/ and didn’t see any white spaces in the blog. If you switched the format to something other Han video, can you change it back? I’ll need to look at the code to know what’s happening.

    Bill

    March 12, 2015 at 08:44 #27685
    Avatar photoAna M.
    Participant

    Hi Bill,

    Done!

    Thanks,
    Ana

    March 12, 2015 at 09:05 #27687
    Bill Robbins
    Participant

    Thanks Ana! That does help out with what’s going on. Oddly unlike last time, I can duplicate the trouble on my own site. Would you be open to letting me log in one more time to look at the backend?

    March 16, 2015 at 19:06 #27779
    Avatar photoAna M.
    Participant
    This reply has been marked as private.
    March 17, 2015 at 09:05 #27786
    Bill Robbins
    Participant

    Thanks for sending that. I took a look. It appears that the URL to the YouTube video had a shortcode ([embed]) around it. I took that out, leaving just the URL to your video, and that seems to have done the trick.

    So to add in a video, just place the URL to the video’s page on its own line. No shortcodes necessary there. Once the page is published that should work for you.

    If you have trouble let me know.

    Have a great day,
    Bill

    March 18, 2015 at 12:57 #27833
    Avatar photoAna M.
    Participant

    Hello, Bill,

    That did the trick! I’ll be on the look out for those tags.

    Thank you!
    Ana

    March 18, 2015 at 13:33 #27836
    Bill Robbins
    Participant

    It’s always nice to solve a mystery. Let me know if you have any other questions.

    Thanks,
    Bill

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