Random slide show

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  • January 23, 2012 at 10:02 #4805
    Timothy Minks
    Participant

    The slide show on our home page at http://www.gatheringfragments.org/ is randomly working. It depends also on what browser the client is using. For example – if I use Safari it will work occasionly when I load the page. I can select the logo for it to start working again. In Chrome, it doesn’t work at all. I also have http://www.tlc4square.com pointed to this domain but the slide show doesn’t appear. Any suggestions on fixing this random problem would be much appreciated.

    January 24, 2012 at 06:53 #4823
    Bill Robbins
    Moderator

    Timothy,

    Sorry for the trouble. I spent a good amount of time trying to figure out on the front end what was causing the trouble, but so far I haven’t come up with the cause of the problem.

    Any chance you could email a login to your site to support@organizedthemes.com so I can take a closer look?

    Thanks,
    Bill

    January 24, 2012 at 07:48 #4824
    Timothy Minks
    Participant

    You bet. Just sent you the credentials you need. Thanks so much for the help.

    January 24, 2012 at 22:14 #4844
    Bill Robbins
    Moderator

    Thanks for sending them. If you need anything else, let me know.

    January 25, 2012 at 07:30 #4850
    Timothy Minks
    Participant

    Just so everyone else knows…it was a loose nut on the keyboard error. We were inserting the images at TIF and not JPEG OR PNG images. Doh!

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