500 Internal Error Message

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  • May 13, 2013 at 20:18 #11204
    ancd
    Participant

    Bill,
    We just moved our site from sub-directory to root (ancd.org) but we are getting “500 Internal Error” and hoping you can give some directions to successfully complete the move.

    Thanks.

    May 14, 2013 at 08:39 #11211
    Bill Robbins
    Moderator

    Great question. It’s hard to specifically what’s causing the trouble without digging through the installation and files. Generally you see that when a function is being duplicated or one is being left out. It can happen with incorrect file path references in your setup. That’s probably what’s happening here since it was working prior to the move.

    You might consider trying to “undo” the move. Return the files to their previous locations. You’ll probably have to edit the settings table in your database directly in order to change the WordPress and admin URL’s back to what they were before. Hopefully after doing that, you’ll have access at the old URL again.

    There is a helpful Codex article on how to do this that I would recommend following. It’ll help you get it up and running once you’re back to square one.

    Let me know if I can help,
    Bill

    May 14, 2013 at 21:04 #11231
    ancd
    Participant

    Thanks Bill. It’s working now. The URL was pointing to a different server because the domain name host is different from the web host. Hence, the conflict.

    May 14, 2013 at 21:06 #11232
    Bill Robbins
    Moderator

    Glad you were able to get that sorted out. Congratulations on being live now.

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