Tony Mormino
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HI Samuel where is Bill? I am having major issues on our site http://WWW.Sewgrown.com. Can you have a look please? It finesse and I posted a few days ago under Internal Error. Please help as most of the function of our website has been disabled and we are looking sales. Thanks, Tony
have disabled all plugins except woocommerce, Jquery and page building. Still getting:
Internal error 500
<h1 style=”color: #000000; font-family: ‘Times New Roman’;”>Internal Server Error</h1>
<p style=”color: #000000; font-family: ‘Times New Roman’; font-size: medium;”>The server encountered an internal error or misconfiguration and was unable to complete your request.</p>
<p style=”color: #000000; font-family: ‘Times New Roman’; font-size: medium;”>Please contact the server administrator and inform them of the time the error occurred, and the actions you performed just before this error.</p>
<p style=”color: #000000; font-family: ‘Times New Roman’; font-size: medium;”>More information about this error may be available in the server error log.</p>Just got off the phone with Go Daddy for about 40 minutes. They replaced the theme with a standard and were able to get the error to go away. In there opinion there is something in the theme causing it. Hope this helps. Thanks, tony
Hi Bill I disabled page animations 4 days ago but still having this issue. I did talk with one customer she said she was using Firefox and it would not take here to paypal. The she tried IE and it would not let here put more than one item in cart. Mostly i am hearing about the Javascript and Cookies error. I have only discussed with a few customers as most will not respond to my inquiries but currently we are loosing about 30% of orders through the checkout process. This is very high for us. If everything is working correctly we only loose about 1 out of 15. Any ideas as to how i can troubleshoot?
Thanks, Tony
disabled the suggested plugins so its all working now. I can take it from here. Thanks for the guidance!
also just noticed my hero image is gone if that tells us anything. I will do the troubleshooting steps as you recommended just wanted you to know.
Thanks Bill seems to be only happening when clicking on the small shopping cart icon. No problem if the click view cart. Can you tell me how to disable the little shipping cart icon. I looked at instructions and cant find it. Thanks! Tony
Awesome that worked great but can you tell me why my blog posts are so high up on the page now? The are starting under my logo. Any way to lower them? Here is an example: http://survivortown.com/how-much-bleach-to-purify-water/
Awesome that worked great. Can you send me a code to change the text color? If you have a code where i can edit the hex color codes so we can play around with color that would be great.
I also tried to change the font size on the attached Shop page but did not work. Can you look at that as well?
Thanks, Tony
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Hi Bill and thanks for the excellent support. We really do appreciate it. I tried the above but the only font that is changing is the H1 heading. I have changed all of the other H’s and does not change the font size. Any ideas?
I have attached an image of what i am trying to change.
Thanks! tony
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