The visual editor is not displaying properly and I cannot access the screen options menu as it won’t drop down. This seems to be a theme problem as I switched to twenty sixteen and the visual editor works just fine.
I have tried disabling plugins to see if that is where the problem lies but it makes no difference.
Here’s what I would suggest. Go to the updates section of your Dashboard. At the top of that screen you can either update WordPress if there is a pending update, or you can reinstall the current version. Update if you can, otherwise reinstall the existing version. Occasionally when something is wrong with these type of files, reinstalling will fix it.
I think you could be right. I have tried reinstalling via the dashboard and it did reinstall successfully but the problem still persists. I think I may have to uninstall WordpPress and reinstall using export files to preserve the content. I can’t think what else to do.
If you have access to a FTP program, here’s what to do. Download the current version of WordPress from wordpress.org and unzip the archive. Open up the folder and delete the wp-content folder from the download. Then move all the files and folders to the root of your WordPress installation on your server. That will replace all the existing core files with the new ones, but it won’t replace the wp-content folder that has all your uploads, plugins and themes.
The export contains written content, but it doesn’t contain any files like the images you’ve uploaded to your site. So it’s not a complete backup of your content. The files have to be present on the server in order for that to work.
If uploading the core files doesn’t fix it, then it could be a server issue. Your web host might be able to help out better if that’s the case.
Hope that helps out,
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