UK customers can't open my website

Support Area Forums Kerygma UK customers can't open my website

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URL to the page in question: http://fireheadeditions.con
  • Author
    Posts
  • #35605
    Frederick Frahm
    Participant

    Hi Bill!

    My clients on the UK are having issues opening my website in the UK. I can open it here (android, kindle, ipad, desktop) but they’re having no luck. This seems to have occurred after recent updates. Is there a plug in or additional code I can add to fix this?

    #35607
    Bill Robbins
    Moderator

    Hi Frederick,

    Are you using Easy Digital Downloads or a different shopping cart? You might see if there is some type of restriction in the plugin’s settings that allows or excludes countries. That’s what I would check.

    Let me know what you turn up,
    Bill

    #35608
    Bill Robbins
    Moderator

    If you don’t have any security plugins active, then the trouble may likely be outside of WordPress. I would ask your web host for help because the situation may be in the server itself.

    Take care,
    Bill

Viewing 3 posts - 1 through 3 (of 3 total)
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