Please choose product option and No Cart on Iphone

Support Area Forums Finesse Please choose product option and No Cart on Iphone

This topic contains 4 replies, has 2 voices, and was last updated by  Tony Mormino 3 years, 3 months ago.

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URL to the page in question: http://www.sewgrown.com
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  • #36885

    Tony Mormino
    Participant

    Hi Bill all the sudden having two issues:

    1) When trying to order on Iphone (possibly other mobile devices) you can not view the cart page.
    2) When trying to add a Wristlet to the cart it comes back with “Please choose product option” even when the option is already choosen.

    Thanks for your support. As always we appreciate it!

    #36891

    Bill Robbins
    Moderator

    Tony,

    Here’s the first thing to try in WordPress troubleshooting. Disable all of your plugins except for the page builder, WooCommerce and the jQuery update one. Clean any caches and your browser’s cache. Refresh your page and see what happens then. If things work, try turning on your plugins, one by one testing after each one is activated and see when things go awry.

    Let me know what you turn up,
    Bill

    #36892

    Tony Mormino
    Participant

    Thanks Bill seems to be only happening when clicking on the small shopping cart icon. No problem if the click view cart. Can you tell me how to disable the little shipping cart icon. I looked at instructions and cant find it. Thanks! Tony

    #36893

    Tony Mormino
    Participant

    also just noticed my hero image is gone if that tells us anything. I will do the troubleshooting steps as you recommended just wanted you to know.

    #36894

    Tony Mormino
    Participant

    disabled the suggested plugins so its all working now. I can take it from here. Thanks for the guidance!

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