Homepage Widgets do not always display in Chrome

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URL to the page in question: www.test.stjohnsstonyridge.net
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  • February 27, 2014 at 13:08 #17538
    Melanie Campbell
    Participant

    Hell again,

    One last question and I promise I’ll stop bugging you. We seem to have an issue where the site displays correctly in IE, Firefox and Safari, but when viewed in Chrome the 3 widgets on the homepage do not always show up. Sometimes you can refresh the page and they will show, but not always. Could you take a look when you get time?

    Thank you so much,
    Melanie

    February 27, 2014 at 13:55 #17541
    Bill Robbins
    Moderator

    Fantastic question. I ran into this issue late last week or early this week on a different site and theme. What we uncovered there as the culprit was actually the Google font that was selected oddly enough. Changing the font fixed the trouble in that case.

    Chrome updates itself and has occasionally had a typography bug or two and it looks like there may be some trouble with the current version and some of the Google fonts. That’s really odd since it’s Google’s web browser having the trouble.

    Try changing the fonts that are selected and see if that won’t help. You can also disable them altogether at the bottom of the styling tab in the Theme Options page.

    If that doesn’t get it, let me know.

    Thanks,
    Bill

    February 27, 2014 at 13:58 #17543
    Melanie Campbell
    Participant

    Awesome! Great to hear there is a solution. I will give it a try soon and let you know. Thanks again for your help!

    February 28, 2014 at 11:20 #17557
    Melanie Campbell
    Participant

    Ok disabling the fonts did work to get the content to appear in Chrome, thank you! The only issue now is that the Facebook widget is not displaying in Chrome for all users. (i.e. I can see it in Chrome from my work PC but when my coworker navigates to the site in Chrome from her PC the widget it blank.)

    Could this be a local issue for those users?

    February 28, 2014 at 11:22 #17558
    Bill Robbins
    Moderator

    Good Morning Melanie,

    I think we have tracked the trouble down last night to a bug in Chrome. I made a plugin that has been successful on tricking the browser to work for some users now. You can find it at https://support.organizedthemes.com/chrome-font-bug/ . See if that won’t work for you and let me know if you have any trouble.

    Thanks,
    Bill

    February 28, 2014 at 11:48 #17559
    Melanie Campbell
    Participant

    That worked, thanks so much!

    February 28, 2014 at 11:55 #17561
    Bill Robbins
    Moderator

    Anytime Melanie. Have a great weekend.

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