Hero video Home pg not working on iPad

Support Area Forums Grassroots Hero video Home pg not working on iPad

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URL to the page in question: http://PowerfulWomenGulfCoast.com
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  • #27517
    Avatar photoKim Hannan
    Participant

    Bill: I have loaded a 360p mp4 to the small-screen section of the home page hero video, but it’s not working on iPad and iPhone.

    Can you help me figure what I may be doing wrong?

    Thx, Kim

    #27525
    Bill Robbins
    Moderator

    Good Morning Kim,

    Great question there. Many mobile devices don’t support autoplaying video, primarily because they want to conserve bandwidth for the user. Because of that, the mobile image (if it’s set) or the featured image will be shown on smaller screen sizes instead of the video. The video will be there for larger screens, just not on mobile.

    Have a great week,
    Bill

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