Hero Section

Support Area Forums Grassroots Hero Section

Viewing 14 posts - 1 through 14 (of 14 total)
URL to the page in question: http://buildhopeinternational.org
  • Author
    Posts
  • #28392
    james lee
    Participant

    Hi

    I am trying to setup hero section for the front page but it is not working. Can you help me. I put image for test but nothing is showing up

    James

    #28393
    james lee
    Participant

    nothing seems to be working. I cannot add menu as well

    #28394
    Bill Robbins
    Moderator

    Hey James,

    Happy to help out. What’s the URL to where you’re working with theme? The one at the top appears to be using a different theme.

    Bill

    #28395
    james lee
    Participant
    #28396
    Bill Robbins
    Moderator

    What I’m seeing there is not the Grassroots theme (see attached screenshot). Is there some way to see what’s like with that theme?

    #28398
    james lee
    Participant

    thats strange that is the old website and when i go to http://www.buildhopeinternational.org it gives me this

    Attachments:
    #28400
    james lee
    Participant

    even in my iPhone i see correct website

    #28401
    Bill Robbins
    Moderator

    You’ve got me there. Have you recently changed the DNS settings or the server configuration for the site?

    #28402
    james lee
    Participant

    yes i did

    #28403
    Bill Robbins
    Moderator

    That’s probably what’s causing me to see the old site still. DNS changes can sometimes be quick and sometimes they can take hours to make their way around the internet.

    Do you know the IP address of your new settings? I can change settings in my own computer to point to the correct server and see the new site.

    #28404
    Bill Robbins
    Moderator

    The DNS settings finally propagated their way through my internet provider.

    The first thing I notice is it appears that the theme options haven’t been saved yet. They do have to be saved once after activation in order for some defaults to be in the database to work with.

    Go to the Appearance section in your dashboard and click on Theme Options. Even if you don’t change anything, scroll to the bottom and save your settings. That should take care of some of our missing elements.

    I’ve also attached a screenshot of how the front page is set up in the demo as a reference. Let me know how it goes.

    Bill

    #28406
    james lee
    Participant

    Thanks but still no home page

    #28407
    james lee
    Participant

    I emailed you

    thanks
    james

    #28408
    Bill Robbins
    Moderator

    Thanks James. I set up a hero on the home page for you. I didn’t add any widgets to the home page, but if you need me to do that, I can. Just let me know.

    I also assigned the navigation menu to the theme’s navigation menu location so it would appear in the header for you.

    Let me know if you have questions,
    Bill

Viewing 14 posts - 1 through 14 (of 14 total)
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