Hero Section

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Viewing 14 posts - 1 through 14 (of 14 total)
URL to the page in question: http://buildhopeinternational.org
  • Author
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  • April 1, 2015 at 19:35 #28392
    james lee
    Participant

    Hi

    I am trying to setup hero section for the front page but it is not working. Can you help me. I put image for test but nothing is showing up

    James

    April 1, 2015 at 19:46 #28393
    james lee
    Participant

    nothing seems to be working. I cannot add menu as well

    April 1, 2015 at 19:49 #28394
    Bill Robbins
    Participant

    Hey James,

    Happy to help out. What’s the URL to where you’re working with theme? The one at the top appears to be using a different theme.

    Bill

    April 1, 2015 at 19:59 #28395
    james lee
    Participant

    it is http://www.buildhopeinternational.org

    April 1, 2015 at 20:00 #28396
    Bill Robbins
    Participant

    What I’m seeing there is not the Grassroots theme (see attached screenshot). Is there some way to see what’s like with that theme?

    Attachments:

    1. Screen-shot-2015-04-01-at-7.59.37-PM-1130-x-719.png

    April 1, 2015 at 20:03 #28398
    james lee
    Participant

    thats strange that is the old website and when i go to http://www.buildhopeinternational.org it gives me this

    Attachments:

    1. page.jpg

    April 1, 2015 at 20:06 #28400
    james lee
    Participant

    even in my iPhone i see correct website

    April 1, 2015 at 20:08 #28401
    Bill Robbins
    Participant

    You’ve got me there. Have you recently changed the DNS settings or the server configuration for the site?

    April 1, 2015 at 20:09 #28402
    james lee
    Participant

    yes i did

    April 1, 2015 at 20:11 #28403
    Bill Robbins
    Participant

    That’s probably what’s causing me to see the old site still. DNS changes can sometimes be quick and sometimes they can take hours to make their way around the internet.

    Do you know the IP address of your new settings? I can change settings in my own computer to point to the correct server and see the new site.

    April 1, 2015 at 20:23 #28404
    Bill Robbins
    Participant

    The DNS settings finally propagated their way through my internet provider.

    The first thing I notice is it appears that the theme options haven’t been saved yet. They do have to be saved once after activation in order for some defaults to be in the database to work with.

    Go to the Appearance section in your dashboard and click on Theme Options. Even if you don’t change anything, scroll to the bottom and save your settings. That should take care of some of our missing elements.

    I’ve also attached a screenshot of how the front page is set up in the demo as a reference. Let me know how it goes.

    Bill

    Attachments:

    1. Edit-Page-‹-Grassroots-—-WordPress.png

    April 1, 2015 at 20:58 #28406
    james lee
    Participant

    Thanks but still no home page

    April 1, 2015 at 21:04 #28407
    james lee
    Participant

    I emailed you

    thanks
    james

    April 1, 2015 at 22:01 #28408
    Bill Robbins
    Participant

    Thanks James. I set up a hero on the home page for you. I didn’t add any widgets to the home page, but if you need me to do that, I can. Just let me know.

    I also assigned the navigation menu to the theme’s navigation menu location so it would appear in the header for you.

    Let me know if you have questions,
    Bill

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