Gallery | Picture is not loading

Support Area Forums Selfie Gallery | Picture is not loading

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  • #18196
    Anne Fritsch
    Participant

    Hello Bill

    I am very happy with the selfie theme, too.

    There is just one question:
    The picture ist black & reloads forever while using the gallery.
    It happens, when I try to get back to the navigation (which disappeares) through clicking on the picture. Can you tell me how I can fix this?

    Thanks a lot,

    a______e

    #18201
    Bill Robbins
    Moderator

    Hello Anne,

    Sorry for the trouble there. I’d be glad to take a look and see if we can sort out what’s wrong. Would it be possible for you to post a link to where you’re working with the theme?

    Thanks,
    Bill

    #18221
    Anne Fritsch
    Participant
    This reply has been marked as private.
    #18222
    Bill Robbins
    Moderator

    Good Morning Anne,

    I believe I understand what you’re describing. When you click on the + icon in the home block, you see the loading circle icon, but not the images. Is that correct?

    You mentioned not being able to see it in our demo either. I have not been able to duplicate that. I tried on my local Mac with Safari, Firefox and Chrome and also on a PC in a few different versions of Internet Explorer. It displayed in all of them.

    Since the icon appears before the images load, I wonder if there is something that is preventing the images from loading locally for you? Could you send a link to your site so I can see what I experience?

    We’ll find the answer.

    Thanks,
    Bill

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