Foxy Staff not showing up in Menu (permalink issue)

[Sara Putney-Brandt]

Hi,

I’m migrating a Foxy-themed site over from my server to another, but somehow I cannot add the Staff section back to the menu. WordPress will not let me change the permalink from “post” to “custom”, every time I try and hit submit it refreshes as if I chose “post”.

Any thoughts? Thank you!
Sara

[Bill Robbins]

Sara,

Do you know if the .htaccess file that’s in the root directory of the new WordPress installation is writable by WordPress? Often times if it isn’t, then you won’t be able to change the settings.

If that doesn’t seem to do it, let me know and if you can, send a link to where you’re having trouble.

Bill

[Sara Putney-Brandt]

I’m a bit new to some of this, what do you mean writable by WordPress? (I know what the file is, I just don’t know how to tell if it’s writable)

Thanks!
Sara

[Bill Robbins]

Sara,

Sorry for the confusion. Files on web servers have permissions set on them so that different users or software can do different things with them. These permissions are represented by numbers.

What can happen sometimes with a WordPress installation is that the .htaccess file can be read by WordPress, but the file permissions do not allow WordPress to write any changes to that file.

What you’ll want to try is using a FTP program, right click on the .htaccess file and see what the permissions are set to. Try making them 755 and then applying the changes.

Try updating your permalinks then and see if it works. If it does, then change the file permissions back to what they were before.

If it doesn’t work, then something else may be happening. If you can send over a link and I’ll see what I can uncover for you.

Let me know if I can help,
Bill

[Sara Putney-Brandt]

Hi Bill,

Here is what the .htaccess file says:

# Use PHP5 Single php.ini as default
AddHandler application/x-httpd-php5s .php

# BEGIN WordPress

RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]

# END WordPress

What do I change to 755?

[Bill Robbins]

It’s not actually in the file’s content. In your FTP program, right click the file and it may show the information in a pop up there. If it doesn’t, then choose something like “show info” and the permissions should be listed there.

Let me know what you turn up.

[Sara Putney-Brandt]

Thank you for the clarification. It says for permission “rw-r–r– (644)” but I can’t seem to change it to anything else.

[Bill Robbins]

Gotcha. It sounds like you may need some help from your web host to get that changed. Since it’s their system, they have ultimate ownership of the files that control how the system works.

Most hosts will either change the permissions or make the changes to that file for you. Either way they should be able to help you out.

If I can help, let me know,
Bill

[Sara Putney-Brandt]

Hi Bill,

I changed it to 755, but still no luck. Can I email you the login/pw?

Sara

[Bill Robbins]

Sara,

Sure. Send one to support@organizedthemes.com and I’ll see what I can find out for you.

Bill

[Author]

Posts