error message

Support Area Forums Agency error message

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URL to the page in question: http://aiclimbingguide.com/
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  • #26638
    Avatar photoR. whitehouse
    Participant

    Warning: Illegal string offset ‘face’ in /homepages/12/d476954038/htdocs/aiclimbing/wp-content/themes/agency/includes/fonts.php on line 158

    There is no way to easily update the theme. I had to upload the updated files via file zilla to the themes folder. When I do I get the above error that scrolls across the top of the page. How do I fix this? Sorry to bug you. Thank you in advance for your help.

    #26639
    Bill Robbins
    Moderator

    Make sure wp-debug is set to false inside the wp-config.php file. It’s in the root folder of your WordPress installation.

    #26640
    Avatar photoR. whitehouse
    Participant

    I just checked and it is set to false.

    #26641
    Bill Robbins
    Moderator

    Try deleting the theme and upload again. Once the upload is finished, be sure to go to the theme options and save them. If that doesn’t do it, I have no idea.

    #26642
    Avatar photoR. whitehouse
    Participant

    the agency theme folder was named agency-v-2-0-10 that was the old theme. I uploaded the new theme files. could there be a conflict since there are 2 themes one old and one new? Only the new theme is creating the error.

    #26643
    Bill Robbins
    Moderator

    Shouldn’t make a difference. Make a backup if you want then delete, upload and save options.

    #26644
    Avatar photoR. whitehouse
    Participant

    Strange. 3rd Time deleting and uploading and saving the options it worked. Thanks for your help. Have a great day.

    #26645
    Bill Robbins
    Moderator

    Sorry, I’m not feeling much like myself today. Been sick for a couple of weeks now.

    It was some time ago that the font options were added. I have some faint memory that in updating people occasionally had an error similar to that one when they updated the theme and didn’t save the theme options after the update. It’s been a good while since I’ve encountered that, but that may be what’s up here.

    If it’s not, then I really don’t know. Very little has changed in the theme since October of 2013.

    #26646
    Avatar photoR. whitehouse
    Participant

    I hope you feel better soon! sending healing vibes. ~~~~~~~

    The very old theme version does not have the updates so they were just working with the ancient version. All is working correctly now. Thanks again for your help. I hope you have a great rest of the day!!

    #26647
    Bill Robbins
    Moderator

    Thanks 🙂

Viewing 10 posts - 1 through 10 (of 10 total)
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