Emails arent working

Support Area Forums Elite Emails arent working

Viewing 2 posts - 1 through 2 (of 2 total)
URL to the page in question: http://www.igoldd.com
  • Author
    Posts
  • #33126
    Rama Devi
    Participant

    Hello Bill, am not getting any email notifications. Support forms arent working. Am not getting any notifications when the order is placed. Even is the buyers arent getting any notifications. Why is this happening? I want the emails to be sent automatically when ever an order is placed. How should I configure this? You suggested me to use transactional email service and suggested two plugins ” WP-Mail-SMTP & Mandril “. I tried installing both of them. None of the plugins are working. Even the test emails from the plugin settings page arent being sent. Why is this happening? I am using Google Hosting.

    Shall I provide my WP Login details? You can check the problem.

    Thanks

    #33141
    Bill Robbins
    Moderator

    Excellent question. WordPress relies on the server where it is installed to actually send out any emails. That can be transactional emails like receipts, new user registrations or comment notifications.

    For every business, I suggest switching to a dedicated service for these types of emails. MailChimp has a good service for this called Mandrill that can send out your emails.

    I’m a Google apps customer already so for several years, I’ve just used Gmail to send all my messages. There’s an article at WP Beginner (http://www.wpbeginner.com/plugins/how-to-send-email-in-wordpress-using-the-gmail-smtp-server/) that can show you how to set that up with Gmail or just about any SMTP email service you’re using.

    One reason I like this option is all of my transactional email ends up in my sent mail folder. Otherwise I never have a copy of the email that gets sent out.

    One last thing I’ll mention is a service called Receiptful (https://receiptful.com). It sends out receipts from WooCommerce for you. They look great and you can add in items like coupons to customers and more to the receipts.

    Hope that helps out,
    Bill

Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘Emails arent working’ is closed to new replies.