Change image in Customize–>Logo not working

Support Area Forums Foundation Change image in Customize–>Logo not working

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URL to the page in question: http://www.forjusticewithoutborders.org
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  • #37381
    Douglas MacLean
    Participant

    Greetings,

    I am attempting to change the logo for our front page, but the change image button is not responding. I have tried in IE, Firefox and Chrome, and the issue is the same. I am guessing there is some internal error, but I’m not sure how to find it. Any assistance would be greatly appreciated.

    Thank you!

    Best,
    Doug

    #37388
    Bill Robbins
    Moderator

    Hey Doug,

    It could be that you’re running into a javascript issue in the admin section. One way around that would be to upload the logo you’d like to use directly in the Media Library. Then copy the URL to that file itself and paste it in the field for the logo in the theme options. You don’t have to click the upload button, just paste the URL in the space next to the upload button.

    You could also try adding the logo in the customizer (Appearance > Customize in the dashboard).

    Let me know if you have any questions/trouble.

    Take care,
    Bill

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