Support Area Forums Bottega boxes

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    caro bonink

    Goodmorning Bill,

    The Hosting of this site blocked the site. Now it is online fortunately.
    But some thing changed. The boxes dont work anymore. How do I get them working; clicking through?

    thanks in advance!

    good day..Caro

    Bill Robbins

    Hi Caro,

    Sorry about the trouble with your site, but I’m glad it’s online agin. It looks like the version of Bottega that is being used is causing a conflict with some javascript that is bundled with WordPress. There are a couple of ways to take care of that and fix the boxes.

    1. You can disable the built in image lightbox that’s part of the theme. That should fix the trouble and allow the boxes to work again.
    2. You can update the theme. That would also fix the conflict. The update should appear in the updates section of your WordPress dashboard. If you don’t see it there, make sure that theme updates are enabled in the theme options.
    3. There is a quick plugin you can download at that will roll the bundled javascript back to an earlier version. That should fix the conflict, though it may cause other ones in the future as plugins are updated and require the newer javascript.

    If you run into trouble, let me know.


    caro bonink

    ah it is working again with solution number one!
    thanks a lot and have a great day

    Bill Robbins

    Glad that did the trick Caro 🙂

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