Thank you for your business first of all. Sorry for the trouble there. When you say it isn’t complete, do you mean that the site doesn’t look like the demo when the theme is installed? WordPress separates content (pages, posts, menus) from presentation (themes) and functionality (themes and plugins). So adding a new theme won’t make the current site just like the demo because it doesn’t bring the demo’s content along automatically. That’s great for existing sites that only want to change the appearance without having to redo years of content, but it can be unexpected for users with new sites who are expecting the demo’s look.
But you can use the demo’s content to help you get started if you’d like to. It can be downloaded from http://support.organizedthemes.com/sample-data/ and installed onto your site to work with your theme. There are instructions there on how to use it too. If you get stuck and need help installing it, let me know and I can help out.
If you have something else going on with the theme being complete, let me know a bit more and we’ll go from there.
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