Problem with Podcast form
November 1, 2015 at 1:40 am #33619
Hi, I’m working on setting up a new church website using the United theme, and am having issues when trying to add a new podcast. On the new/edit Podcast form, when I click the “Upload File” button to upload a message audio file, I do not receive any response from the page. I cannot upload an audio.
I’m using Google Chrome on a Mac, but I’ve tried using my Windows 7 notebook as well as other browsers (Firefox, Safari), and all respond the same way. What steps can I take to help determine what is stopping this function from working?
Attachments:November 1, 2015 at 7:04 am #33621
If that doesn’t do the trick, let me know and we’ll go from there.
BillNovember 1, 2015 at 7:53 am #33622
OK, I disabled all the plugins. I’m just getting started with the site, so there isn’t really much going on at this point.
No change. The “Upload File” buttons on the Podcast page still do not work.
GET http://opcjapanmission.org/SendaiMegumiChapel/wp-content/themes/UnitedTheme/includes/custom-meta-boxes/js/cmb.js?ver=0.9.1 post.php?post=7&action=edit:71
Also, please note that the directory WordPress is installed under is password protected. In case that was the issue, I temporarily removed the protection, but the results were the same.November 1, 2015 at 8:05 am #33623
Would it be possible for you to send over a login so I can take a look at the back end of the site? You can mark your reply here as private and I’ll be the only one who can see it.
BillNovember 1, 2015 at 8:11 am #33624This reply has been marked as private.November 1, 2015 at 12:31 pm #33629
Let me know how it goes,
BillNovember 1, 2015 at 6:30 pm #33631
Thanks. I renamed the directory (sendaimegumichapel) and changed the site settings to point to it, but unfortunately it still does not work. I also tried deactivating and reactivating the theme, as well as copying all the files over to a new directory, but with no positive results.
Should I try reinstalling the theme? Reinstalling wordpress? Or is there something else I can try first?November 1, 2015 at 8:44 pm #33632
Try downloading it again and then install it fresh again. If you get stuck, let me know and I can install it for you.
If you ever need to you can also upload the files directly into the media library in your dashboard. Once a file is uploaded there, if you’ll click on it, WordPress will give you the URL to your file. You can paste that into the field for the audio file URL.
Lots of people end up hosting their media files on Amazon S3, Google Drive or Dropbox which is one reason why we have that field set up to either allow for uploading or entering a URL directly.
Let me know how it goes,
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