PODCAST BROKEN – part 2

Support Area Forums Pneuma PODCAST BROKEN – part 2

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This topic contains 7 replies, has 2 voices, and was last updated by  Bill Robbins 8 months, 3 weeks ago.

Viewing 8 posts - 1 through 8 (of 8 total)
URL to the page in question: http://www.harbourfellowship.com/
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  • #38213

    Samuel
    Participant

    Bill

    our podcast is broken again

    http://www.harbourfellowship.com/podcast-feed – does not appear to be working

    Also having problems getting approved it Itunes – would you have any suggestions?

    #38216

    Bill Robbins
    Keymaster

    Hi Samuel,

    I ran a validator on your feed and it didn’t turn up anything (http://www.feedvalidator.org/check.cgi?url=http%3A%2F%2Fwww.harbourfellowship.com%2Fpodcast-feed). Is Apple sending you any error messages?

    #38220

    Samuel
    Participant

    Apple deleted us and now we cannot get re-approved

    would the problem relate to something in this thread when we updated the code?

    http://support.organizedthemes.com/forums/topic/podcast-broken/

    #38221

    Bill Robbins
    Keymaster

    If you made those code changes before submitting to Apple, I would tend to think that isn’t the cause since they would have rejected at that point.

    Looking through the podcast episodes, I did notice a few of them don’t have an author specified. I made a copy of the code in the feed and added an author and then uploaded it to my server. I then submitted that URL to iTunes via the File > Subscribe to Podcast option and it pulled the podcast up.

    It might be that making sure that every episode has a speaker will do the trick. Here are a few that don’t have one currently:

    Sacrifice
    The good news at the end of your rope
    Is Christianity Just a Crutch?

    See how that works.

    #38223

    Samuel
    Participant
    This reply has been marked as private.
    #38224

    Bill Robbins
    Keymaster

    Good Morning Samuel,

    I did a test submission of your feed in iTunes by going to File > Subscribe to Podcast and entering the URL to your feed there. When I tried that yesterday, I received an invalid feed error, but this morning it pulls up your feed just fine. I ran it through Apple’s recommended validator and it passed there as well.

    You might try altering the URL slug of your feed a bit and resubmit with the new URL. You can do that by editing your page and changing the slug just below the page title. Perhaps they have the feed cached and they are pulling in old information. A slightly different URL would be a way around that.

    If Apple is still rejecting your feed today, then I believe you’ll need to contact them and get a reason why. Those are the two tests that Apple gives us to use prior to submission. Since it passes both we’ll need some indication from them as to why it is being rejected.

    Let me know what you turn up,
    Bill

    #38274

    Samuel
    Participant

    Thanks BIll

    It worked

    Your podcast has been approved. You should expect to see it on the iTunes Store within the next few hours. When it’s available, you will be able to access it with the URL below.

    #38276

    Bill Robbins
    Keymaster

    Fantastic news. Let me know if you have any other questions.

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