Pictures/media library not working.

Support Area Forums Photobug Pictures/media library not working.

This topic contains 2 replies, has 2 voices, and was last updated by  Bill Robbins 4 years, 5 months ago.

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  • #11639

    Joel Cornett
    Participant

    I can’t seem to get pictures to work properly. I’m not sure if this is a wordpress issue, or a theme issue, but it isn’t working across the board. For 3 days now, when I try to upload a picture, I get this error “an error occurred in the upload. Please try again later.” But when I go to my media library, the picture is there, and just fine.

    And I don’t know if this is related, but when I click on media library, when trying to insert a picture into a page or post, nothing actually loads in the media library. I have screen shots to show the issue, you can download the .zip file here: https://dl.dropboxusercontent.com/u/5735646/Picture%20Library%20Issue.zip

    I’ve tried turning off all plugins, and that didn’t work. This issue is what prompted me to ask about the theme update the other day. I was wondering if that was fixed, but nothing in the release notes indicated it would fix this.

    Again, I don’t know if it’s an issue with Photobug or an issue with WordPress 3.5.1…

    #11642

    Joel Cornett
    Participant

    UPDATE! After creating a child theme, and updating the parent theme (and going through the hassle of resetting my stylings, color, etc.) The media library does work now, and I am able to upload pictures again. So I’m not sure what it was, but something with the fresh install seems to have fixed it.

    #11644

    Bill Robbins
    Moderator

    Joel I’m glad you’re up and running again. I’ve seen the media library in 3.5+ do some unusual things. Sometimes reinstalling WordPress from the updates page in the dashboard can help with that.

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