http error when uploading images

Support Area Forums Mise En Place http error when uploading images

This topic contains 2 replies, has 2 voices, and was last updated by  Bill Robbins 1 year, 3 months ago.

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  • #37459

    Aly Alvy
    Participant

    When I upload an image created in illustrator but saved as a .jpg I’m getting a http error and it won’t upload. Standard stock images upload. Is there a setting I need to change or code I need to add to solve the problem?

    #37460

    Bill Robbins
    Moderator

    Hello Aly,

    Sorry for the trouble with that. It is a most unusual situation and I’m not certain what’s at the bottom of the trouble there. Have you tried running the images from Illustrator through Photoshop to save them as jpg files there?

    Once I ran across an image that would upload into the media library but could not be selected in the customizer. I ran it through Photoshop and then the image could be used. It’s possible that may work here too. Let me know what you turn up.

    Thanks,
    Bill

    #37461

    Bill Robbins
    Moderator

    Glad to hear the uploader plugin seems to have fixed the issue for you. If you run into any other trouble with that or anything else, just let me know.

    Have a great day,
    Bill

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