Elite theme: iPad and iPhone not serving out mobile version of hero image

Support Area Forums Elite Elite theme: iPad and iPhone not serving out mobile version of hero image

This topic contains 1 reply, has 2 voices, and was last updated by  Bill Robbins 1 year, 4 months ago.

Viewing 2 posts - 1 through 2 (of 2 total)
URL to the page in question: http://fenwickct.com
  • Author
    Posts
  • #37041

    Erik Smelser
    Participant

    Good afternoon:

    Thanks for your help the other day on setting the breakpoints for when the mobile image takes over for the default featured image. I used the following:

    @media only screen and (max-width : 1024px) {

    Foolishly, I used Screenfly to test the differnt screen sizes and was delilghted to see that everything was firing as I desired. The problem is that in “real world” iPhone and iPads, the site is not working correctly.

    I’ve confirmed that image substitution is working: on the desktop version, I get the desired image of the house. On the iPad version, I’m served an image of a cat (as I said, I was making SURE the image substitution was happening.)

    Here’s where things go wrong: The image of the cat is 320 x 480 (iphone 3/4 size). When I look at that image on an iPad or iPhone, it’s blown way up and blows out the rest of the home page sections.

    Could this be an iPhone / iPad viewport issue?

    Lastly, from an earlier support thread, your customer mentioned that domain forwarding / masking may be the culprit. See below:

    Thanks Bill,

    That gets me pointed in the right direction. Through my godaddy account, I forewarded the domain http://www.musicbycaroline.com to http://musicbycaroline.centurisolutions.net with masking! That might be where the problem is happening. Thank you again for your help and have a blessed weekend!

    Olie

    If forwarding and masking turn out to be the culprit, then I’d be amazed. But before pursuing that avenue, I need to resolve anything pertaining to coding.

    What do you think?

    Erik

    #37044

    Bill Robbins
    Moderator

    Hey Erik,

    Great question there. You could always visit the original domain directly via your mobile device and see how it works there. I would imagine that would let you know if the frame is throwing things off with the mobile.

    Let me know how it goes,
    Bill

Viewing 2 posts - 1 through 2 (of 2 total)

The topic ‘Elite theme: iPad and iPhone not serving out mobile version of hero image’ is closed to new replies.