Susan,
I merged this topic with the original one. I never heard back from you after I replied there.
What you’re seeing there is not a normal WordPress screen. Are you using any plugins or services that have album or song functions? The text there would seem to imply that. Even if you didn’t change anything, an update to a plugin or a remote service that’s on the site could do that.
The home page is made up of widgets. Can you edit your widgets by going to Appearance > Widgets in your dashboard instead of using the customizer? You can also change the styling of the front page from the theme options (Appearance > Theme Options). Kerygma does not have any options that are exclusive to the customizer. All options there exist either in the theme options, widgets or the menus screen.
To troubleshoot, I would disable all your plugins and see if it makes a difference. If it does, then turn them back on, one by one until the customizer stops working again. Then you’ll know where the conflict lies.
Let me know what you turn up,
Bill